Arkit Pty Ltd (ABN 97 125 711 364) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What is Personal Information?
Personal Information is information or an opinion that identifies an individual. Examples include your name, email address, phone number, and mailing address.
We may collect this information via:
• Email, telephone, or written correspondence;
• Our website: www.arkit.com.au;
• Meetings, events, or other direct interactions;
• Cookies and other website analytics tools;
• Publicly available sources or third-party providers.
We take reasonable steps to ensure you are aware when your Personal Information is collected and how it will be used.
2. Why We Collect Personal Information
We collect your Personal Information primarily to:
• Provide architectural and construction services;
• Communicate with clients and stakeholders;
• Share updates or marketing material (unless you opt out);
• Comply with legal obligations.
We may also use it for secondary purposes that are reasonably expected or directly related to the primary purpose.
3. Sensitive Information
Sensitive Information (e.g. racial or ethnic origin, religious beliefs, criminal record, or health data) is only collected and used:
• With your consent;
• Where required or authorised by law;
• For purposes directly related to service delivery.
4. Use of Cookies and Analytics
Our website uses cookies and similar tracking technologies to improve user experience and analyse website traffic. This may involve third-party tools such as Google Analytics. You can modify your browser settings to refuse cookies, but this may impact site functionality.
5. Disclosure of Personal Information
Your Personal Information may be disclosed:
• To third parties you have consented to (e.g. consultants or authorities);
• Where required or authorised by law;
• To service providers engaged to support our operations (e.g. IT providers, marketing platforms), who are subject to confidentiality obligations.
6. Storage and Security
We take reasonable steps to protect your Personal Information from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal data is securely stored digitally and/or in physical files.
When your Personal Information is no longer required, we will destroy or de-identify it securely, unless legally required to retain it (e.g. project files kept for at least 7 years).
7. Access and Correction
You may request access to the Personal Information we hold about you. Requests can be made in writing and may require proof of identity. We do not charge for access, but an administrative fee may apply for copies.
If your Personal Information is inaccurate or outdated, please let us know so we can update our records.
8. Overseas Disclosure
We generally do not disclose personal information overseas. If required, we will ensure such disclosures comply with Australian privacy obligations.
9. Privacy Complaints or Enquiries
If you have a query or complaint about our handling of your Personal Information, please contact us. We will investigate and respond promptly:
Arkit Pty Ltd
6/4 Judge Street, Sunshine VIC 3020
Email: info@arkit.com.au
Phone: +61 3 9077 5203
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
10. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will always be available on our website.
Last updated: July 2025